Join our team!
POSITIONS WE ARE SEEKING:
1. Part-time Virtual Office Assistant (Remote)
****UPDATE as of 2/3/2026 (Applications for this role
are now closed. Thank you.)
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We are seeking a highly organized, detail-oriented, and compassionate Part-Time Virtual Assistant to support the daily administrative operations of a growing mental health clinic with locations in Sisters & Silverton, Oregon. This role is ideal for someone who thrives behind the scenes, values discretion, and understands the importance of professionalism and confidentiality in healthcare settings.
The Virtual Assistant will play a key role in ensuring smooth scheduling, communication, and operational efficiency.
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Key Responsibilities
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Manage client scheduling, appointment confirmations, and cancellations
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Respond to phone calls, emails, and patient portal messages in a timely and professional manner
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Assist with intake coordination, sending intake paperwork, and tracking completion
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Maintain accurate client records within the electronic health record (EHR) system
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Verify insurance benefits
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Prepare reports, documents, and templates for administrative or clinical use
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Support provider credentialing and licensing tracking (as applicable)
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Assist with website updates, newsletters, or basic social media coordination (optional, if applicable)
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Maintain HIPAA compliance and strict confidentiality standards
Qualifications
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Previous experience as a virtual assistant, administrative assistant, or medical office assistant preferred
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We are prioritizing Oregon-based candidates as a familiarity with the region is a plus!
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Experience working in healthcare or behavioral health settings preferred
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Familiarity with EHR systems a plus, but not required
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Strong written and verbal communication skills
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High level of organization and attention to detail
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Ability to manage multiple tasks independently and meet deadlines
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Proficiency in Google Workspace, Microsoft Office, and secure file-sharing platforms
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Understanding of HIPAA compliance and patient confidentiality standards
Desired Skills & Traits
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Professional, warm, and client-centered communication style
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Strong boundaries and discretion
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Tech-savvy and quick to learn new systems
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Ability to anticipate needs and problem-solve proactively
Compensation
18.00-22.00/hour
Hourly rate commensurate with experience.
Benefits
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Paid time off
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Exclusive employee discounts
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CME reimbursement
Work Environment
This is a fully remote position. The candidate must have access to a secure, private workspace, reliable high-speed internet, and a computer capable of supporting clinic software platforms.
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